Administrative Assistant

  • Edmonton, Canada

Administrative Assistant

Job description

Thermo King Western Inc is GROWING !!! -  and we are looking for an Administrative Assistant who is an out-going, detail oriented, customer-focused individual, to help our Truck Body, Compressor and Refrigeration Divisions.


The staff at TK Western are proud of our family-oriented team environment and we are passionate about the work we do.  Through commitment to our core values we will ensure that you remain engaged and focused on growth by supporting you to reach your goals.


Check out our Whiteboard video to learn more about TK and our values


 Key Responsibilities (not limited to)

  • Assist Account Managers in preparing quotes
  • Follow up with stakeholders on outstanding quotes/proposals
  • Manage e-mails and assist with scheduling needs
  • Follow-up with customers on job scheduling and milestone updates
  • Maintaining up-to date product knowledge
  • Assist in CRM updates and maintenance
  • Assist in customer portal maintenance and updates
  • Assist in campaign management (tracking/measuring)
  • Work with Marketing Manager to help with marketing initiatives
  • Assist Account Managers with administration tasks as required
  • Back up billers for invoicing (vacations)
  • Back-up for reception (lunch/vacations)


Skills & Traits

  • Positive, friendly individual who wants to help the organization succeed
  • Ability to problem solve and willing to learn new skills on a continuous basis
  • Have excellent English written and verbal communication skills
  • High attention to detail and strong organization skills
  • Impeccable follow-up skills to a variety of stakeholders
  • Able to complete mathematical calculations
  • Enjoys a multi-tasking in a fast moving environment
  • Be flexible and able to adapt quickly when necessary Ability to take ownership of assigned responsibilities Able to work independently and as part of a team Strong work ethic


  • Post secondary courses or diploma in business or related field
  • 1-3 years as sales assistant/admin role in an industrial/commercial environment (non-retail)
  • Experience in preparing formal quotes/proposals
  • CRM experience a MUST
  • Pipedrive experience an asset
  • Basic project management skills an asset
  • MS EXCEL intermediate level (Manipulate tables/graphical formulas)
  • MS WORD intermediate level (Mail merge/business formatting)
  • Use of vehicle as this position will work out of two locations (5km apart)
    • Mornings at one location and afternoons at another


Commensurate with education and experience

Group Benefits and RRSP after 90 days

Car allowance

Education/training allowance